faq

User FAQ List

You can book tickets only through AGS website and app. We do not process phone/email requests from users. Please note that AGS or its employees will never contact you requesting for your bank account number/ card number/ card expiry date/ CVV/ OTP/ net banking password to help you book movie tickets. Do not share these details with anyone over phone or e-mail as this could lead to fraudulent transactions.

Are you a new user? No worries! All you have to do is, Click ‘Register’ option on the homepage, and fill up Name, Email ID, Contact and other required details. After submitting it, you will be receiving OTP for verification. Post confirmation you will be receiving a confirmation message on-screen, along with a mail on your registered email ID. Now, you can just log in using the given email ID, password or mobile number, and book movie tickets in a hassle-free way.

The users can visit our website (agscinemas.com), and check the details about upcoming films, show timings, the genre of films, theatres and more on the homepage. They can book tickets in a hassle-free & secured way through online transactions using wallets, debits and credit cards from anywhere and anytime.

The customers should enter the given login id (email id that you registered in agscinemas.com), and then choose their preferred location, theatres, show timings, & no. of seats. The site then redirects the user to the online transaction page where they will be given a choice to make payment availing offers through wallets, credit or debit cards.

A customer is allowed to book a maximum of 10 tickets per transaction. For Bulk bookings, please feel free to email to [email protected] / Call us @ 044-40167777 or whatsapp @ +91-8754542222

Children aged 3 yrs and above require a ticket to enter the cinema hall.

After completing the online transaction, please do check if you have received any confirmation SMS or Emails. If you have received, then all you have to do is, collect the tickets at the theatre premises/Counter with the order ID. But if you haven’t received any such messages, go to the booking history page on our site and check whether your booking details are reflecting on the same.

You can always reach us on : Email : [email protected] or WhatsApp : +91-8754542222 or Call : 044-40167777